Good questions. Straight answers.

Find practical guidance on shopping, fitment, delivery, cores and selling. For the details of a specific part, prepare a request for a specialist.

What information helps you identify a truck part?
Start with your truck VIN, year, make and model. Add the complete OEM part number or component serial number when available, plus clear photos of the part and its tag. Include the listing stock number if you have already found a possible match.
Does choosing my truck guarantee that a part fits?
Truck filters narrow the catalog. They do not replace a fitment check of the specific part, equipment options and any previous modifications. Ask a specialist to confirm the actual stock item before ordering.
What if the part I need is not listed?
Use Find My Part with your truck details, part number and photos. Parts may be available from incoming or partially dismantled trucks before a complete listing is ready. Availability must be confirmed by the team.
Can I search by engine or transmission serial number?
Include the serial number in your part request. For browsing, use the engine model or transmission type, then send the complete identification details to the specialist for a more precise review.
How do I request more photographs?
Reference the stock number and describe the views you need: identification plate, mounting points, connectors or a particular damaged area. Ask for images of the actual item being offered.
How are large truck parts shipped?
Engines, transmissions, cabs and similar assemblies typically require freight transport and suitable packaging. The quote should confirm the service, destination, unloading requirements and charges for your specific item.
Can I collect a part instead of shipping it?
Select pickup when requesting the order and ask the team to confirm the collection location, time, loading arrangements and required order reference before you travel.
What information is needed for a freight quote?
Provide the delivery ZIP code, business or residential address type, receiving hours and whether a loading dock or forklift is available. Mention if liftgate service or an appointment may be needed.
When will an order ship?
Dispatch depends on confirmed availability, fitment review, payment arrangements, preparation and the carrier. Use the timing on your confirmed order rather than assuming that every listed part is ready for same-day dispatch.
Do you offer international delivery?
For destinations outside the United States, send the delivery location and part details through the contact form. The team will need to review whether a suitable transport arrangement is available before an order can proceed.
What does Used OEM mean?
It describes a previously used component made for the original vehicle application. Review the condition, known history, included components and fitment details for the individual listing.
What warranty applies to my part?
Coverage must be confirmed in writing for the specific part before purchase. Ask for the term, covered conditions, exclusions, installation requirements and claim process. Do not assume one policy applies to every component.
What is a core charge?
Some replacement components carry a separate deposit for the old unit, called a core. Return eligibility, condition requirements, freight and any refund depend on the terms shown on the quote.
Can a used part be returned?
Ask for the written return conditions before ordering, including authorization requirements, the applicable time window, condition rules and any charges. Retain the stock number and order record when requesting help.
How should I inspect a delivery?
Check the packaging and visible condition as soon as it is safe to do so. Photograph any damage and follow the carrier and seller’s reporting instructions. Compare the item identification with the order before installation.
What details are needed to sell a truck?
Send the VIN, year, make, model, engine, transmission, mileage, location and an accurate condition description. Current photos of the exterior, interior, data plates and damage help the buyer review the vehicle.
Can I submit a non-running truck?
Submit the details and current photos of a non-running or damaged truck for an individual review. Include known faults, missing equipment and pickup access so the buyer can assess the vehicle and collection requirements.
Can I offer several cores or components together?
Yes, the seller request can describe a lot. List each component’s type, model, serial number, condition and location, then add tag photos and a summary of what is included for review.
How do I apply for a fleet account?
Use the fleet account form with your company, fleet size, truck makes and preferred contact. Account access, purchasing arrangements and any special terms require approval by the team.
Can you help a repair shop source a specific assembly?
Send the application, component identification, needed accessories and repair schedule in a part request. A complete technical description makes it easier to review available options and prepare an accurate quote.